Frequently Asked Questions
Everything you need to know about ordering flowers, same-day delivery, customization, and more. Can't find your answer? Contact us β we're happy to help.
Ordering & Delivery
Do you offer same-day flower delivery in Miami?
Yes! Floralina offers same-day flower delivery across Miami-Dade County. Place your order by 4 PM EST for same-day delivery. Running late? Contact us before ordering β we'll try to make it happen We deliver to Miami, Miami Gardens, Hialeah, Miami Beach, Brickell, Coral Gables, Aventura, Sunny Isles Beach, and surrounding areas.
What is the cutoff time for same-day delivery?
Place your order by 4 PM EST for same-day delivery. Running late? Contact us before ordering β we'll try to make it happen
How much does flower delivery cost?
Delivery is priced by distance from our Aventura studio. We deliver within approximately 30 miles of Miami.
| Distance from our studio | Fee | Free over |
|---|---|---|
| Up to about 5 miles | $10 | $150 |
| About 5 to 10 miles | $20 | $150 |
| About 10 to 20 miles | $30 | $200 |
| About 20 to 30 miles | $40 | $250 |
Delivery needs a $75 minimum order. Pickup at our Aventura studio is always free. Your exact fee shows in the cart as soon as you enter the address.
What areas do you deliver to?
We deliver throughout Miami-Dade County including: Miami, Miami Gardens, Hialeah, Miami Beach, Brickell, Coral Gables, Aventura, Sunny Isles Beach, Bal Harbour, North Miami, Doral, Miami Lakes, Opa-locka, and surrounding areas.
What happens if the recipient is not home?
Our driver will leave the flowers in a safe, shaded location and photograph the delivery. You'll receive a notification when delivery is completed.
Can I pick up my order in Miami?
Yes! Pickup is free at: 20160 W Dixie Hwy, Miami, FL 33180. Hours: Every Day 9AMβ9PM EST. Choose Pickup in the cart and pick a time.
Customization & Products
Can I customize my flower arrangement?
Absolutely! Add a printed or handwritten card, personalized balloons, chocolates, or request specific colors and flowers. WhatsApp us at +1 305 992 0220 to discuss your custom order.
Can I add a personalized card message?
Yes! Add a free card with your personal message in the cart, right before checkout. You can also send it anonymously.
How fresh are your flowers and how long do they last?
All flowers are premium-grade, arranged fresh the same day. With proper care β fresh water, trimmed stems, away from direct sunlight β most arrangements last 5β10 days. Flower food and care instructions are included with every delivery.
Do you offer wedding flowers in Miami?
Yes! We specialize in wedding floristry β bridal bouquets, ceremony arrangements, reception centerpieces, boutonnieres, and full event floral design. Tell us your date to schedule a consultation. We plan weddings anywhere from a few weeks to a year ahead.
Subscriptions & Payments
How does the flower subscription work?
Our subscription delivers fresh handcrafted bouquets on your schedule β weekly, bi-weekly, or monthly. Customize color preferences, pause or cancel anytime. Visit our Subscriptions page for current plans.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, PayPal, Amazon Pay, and Shop Pay. All transactions are secure and encrypted.
What is your refund policy?
If you're not satisfied, contact us within 24 hours of delivery with photos. We'll arrange a replacement, store credit, or refund. Your happiness is our priority.
ΒΏHablas EspaΓ±ol? / ΠΠΎΠ²ΠΎΡΠΈΡΠ΅ ΠΏΠΎ-ΡΡΡΡΠΊΠΈ?
ΒΏEntregan flores el mismo dΓa en Miami?
Β‘SΓ! Floralina ofrece entrega de flores el mismo dΓa en todo Miami-Dade. Realiza tu pedido antes de las 4 PM. ContΓ‘ctanos en espaΓ±ol por WhatsApp al +1 305 992 0220.
ΠΠΎΡΡΠ°Π²Π»ΡΠ΅ΡΠ΅ Π»ΠΈ Π²Ρ ΡΠ²Π΅ΡΡ Π² ΡΠΎΡ ΠΆΠ΅ Π΄Π΅Π½Ρ Π² ΠΠ°ΠΉΠ°ΠΌΠΈ?
ΠΠ°! Floralina ΠΏΡΠ΅Π΄Π»Π°Π³Π°Π΅Ρ Π΄ΠΎΡΡΠ°Π²ΠΊΡ ΡΠ²Π΅ΡΠΎΠ² Π² Π΄Π΅Π½Ρ Π·Π°ΠΊΠ°Π·Π° ΠΏΠΎ Π²ΡΠ΅ΠΌΡ ΠΎΠΊΡΡΠ³Ρ ΠΠ°ΠΉΠ°ΠΌΠΈ-ΠΠ΅ΠΉΠ΄. Π‘Π΄Π΅Π»Π°ΠΉΡΠ΅ Π·Π°ΠΊΠ°Π· Π΄ΠΎ 4 PM Π΄Π»Ρ Π΄ΠΎΡΡΠ°Π²ΠΊΠΈ ΡΠ΅Π³ΠΎΠ΄Π½Ρ. ΠΠΈΡΠΈΡΠ΅ Π½Π° WhatsApp: +1 305 992 0220.
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